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Information for providers

We’re here to partner with you on the continuous care of our mutual patient 

Refer a new patient

Who we are

At ADO Medical, we proudly partner with Primary Care Providers to bring our secure and comprehensive online ADHD Assessment, diagnosis, and Treatment to patients. Our rigorous, 250+ question Assessment uses reactive logic, patterned after the clinically comprehensive and thorough in-person assessment. Licensed psychologists analyze each Assessment and, if appropriate, provide a clinical diagnosis consistent with DSM-5 criteria. We offer Assessment services in all 50 states. We currently offer Treatment in 40 states.

How we operate

If you are looking to know more about us before you complete our referral form, this list of what we do, and do not do, should answer your questions about our practices.

Overall

WE DO

WE DO NOT

Assessments

WE DO

WE DO NOT

Treatment

WE DO

WE DO NOT

Prescriptions

WE DO

WE DO NOT

About our Assessment
and diagnosis process

We designed our Assessment and diagnosis process to be accessible for patients without compromising clinical quality. Our Assessment is rigorous and comprehensive and each one is reviewed by a licensed clinician. Each Assessment involves the following:

Patient completes Assessment

Our comprehensive, dynamic Assessment typically takes 60-90 minutes to complete and can be done from the patient’s home and on their schedule.

Results delivered in 5 days

A licensed psychologist in the patient’s state will review the Assessment and provide an ADHD diagnosis or exclusion. The results and report are provided so that the patient can deliver them to their physician or choice of clinicians to discuss Treatment.

Initial visit with a clinician

Patients connect live with one of our clinicians typically within 7 days to set up a personalized treatment plan or can take their Assessment to their choice of clinicians to develop a Treatment plan.

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The latest PHE UPDATES

August 2023

The U.S. Drug Enforcement Administration (DEA) and the Department of Health and Human Services (HHS) have extended the Public Health Emergency (PHE) flexibilities that allow patients to receive medications without an in-person exam or referral. This extension allows your patient to continue ADHD treatment with us through at least December 31, 2024.

We highly recommend that all patients consider an annual physical examination and communicate regularly with their provider. An added bonus is that this proactive step can significantly expedite the prescription filling process at some pharmacies.

You can complete a referral form and send it to us via email at [email protected] or fax it to 616-210-3118. Or you can send your own referral form directly to us. 

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Still have questions?

Reach out to us at [email protected] and we will be happy to answer any questions you may have.
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Still have questions?

Reach out to us at [email protected] and we will be happy to answer any questions you may have.
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Looking to take our Mentavi Smart Assessment? That’s available all day, every day, whenever and wherever is best for you!

Live support will be unavailable during regular business hours on Thursday, November 23, and Friday, November 24. You can always submit a request or leave a voice message. We’ll get back to you when we return on Monday, November 27.

Please note: Each of our clinicians sets their own holiday hours, check with them for their schedule.

Our site is open 24/7! You can always schedule an appointment, check out our podcasts, or read up on the latest ADHD information.

The system is experiencing technical issues scheduling new appointments.

We apologize for any inconvenience this may cause you. We understand the importance of making an appointment, and this issue is our top priority.

Please reach out to us via chat or call us at 888-493-ADHD (2343) and we will assist you. If we are not available, please leave us a message and we’ll get back to you as soon as possible.

The ADHD Online Team

We will perform scheduled maintenance on our Patient Portal on Thursday, September 28 from 5:00 – 6:30 AM ET. During this time, appointment scheduling will not be available.

Our team will be hard at work while many of you sleep to keep the disruption to a minimum. We apologize for any inconvenience.

The ADHD Online (early morning) Team

ADHD Online will be closed on
Monday, September 4 in observance of Labor Day.

Live support will be unavailable during this time, but you can always submit a request or leave a voice message at 888-493-ADHD (2343). We’ll get back to you when we return on Tuesday, September 5.

Each of our clinicians sets their own holiday hours. Check with your doctor for availability.

Looking to take our Assessment? That’s available all day, every day, whenever and wherever is best for you! 

Provide this form to your local practitioner. You could:

  • Send this link
  • Email the pdf
  • Print it out and bring it to your appointment

Ask your practitioner
to complete the form

In this form, your practitioner will request that ADHD Online continue to provide uninterrupted care

Return the form to us

You or your practitioner can return this form to us via email or fax it to 616-210-3118

Looking to take our Assessment? That’s available all day, every day, whenever and wherever is best for you!

For those seeking an Assessment, you can dive right in! Our portal is up throughout the holiday!

If you have a question for us, our office will be providing holiday patient support on July 3 & 4, and we are committed to responding to your needs as promptly as possible. In-person phone support may be available but limited due to holiday hours.  You can always submit a request or leave a voice message and we will prioritize addressing them upon our return. We genuinely appreciate your understanding. Full office operations will resume on Wednesday, July 5.

If you already are on our Treatment path, be aware that each of our clinicians sets their own holiday hours. Check with your doctor for availability.

ADHD Online will be closed on June 19th in observance of Juneteenth.

Live support will be unavailable while we’re closed but you can always submit a request or leave a voice message. We’ll get back to you when we return on Tuesday, June 20th.

Each of our clinicians sets their own holiday hours. Check with your doctor for availability.

Looking to take our Assessment? That’s available all day, every day, whenever and wherever is best for you!

ADHD Online will be closed on June 19th in observance of Juneteenth.

Live support will be unavailable while we’re closed but you can always submit a request or leave a voice message. We’ll get back to you when we return on Tuesday, June 20th.

Each of our clinicians sets their own holiday hours. Check with your doctor for availability.

Looking to take our Assessment? That’s available all day, every day, whenever and wherever is best for you!