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Patient Updates

Stay Informed. Stay Empowered.

From adjusting to regulation changes to navigating a national medication shortage, we’re here for you. Our team of experts is dedicated to providing you with accurate and reliable information, so you can make informed decisions about your health and well-being.

ADHD and Telehealth Treatment

Last updated: August 2023

New and existing ADHD Online patients

Current and new patients can schedule appointments and receive our online treatment without needing an in-person visit or referral. 

We understand the importance of uninterrupted care, and this extension allows you to receive the necessary prescriptions or controlled substances (if appropriate) without disruption. You can schedule your Medical Treatment appointments with no additional paperwork needed at this time.

Schedule your next appointment with us and rest easy knowing you can continue your ADHD treatment without interruption.

ADHD
medication shortage

Last updated: 4/13/2023

The national stimulant medication shortage continues to make it difficult to fill prescriptions in a timely manner. We are doing everything we can to help. While some of our patients have had no difficulty or only minor issues with prescription fulfillment, we know others have experienced significant challenges.

If you’ve experienced those challenges, visit our Medication Shortage page for next steps.

Our response time

Last updated: 7/21/2023

Our standard request fulfillment time is 1-2 days. Certain requests like accommodation letters or pharmacy transfers may require additional time. Please allow 3-5 days for these requests.

ADHD and Telehealth Treatment

Last updated: 7/21/2023

New and existing ADHD Online patients

Through November 10, 2024, you can continue to schedule appointments and receive Treatment without a referral. We understand the importance of uninterrupted care, and this extension will allow you to receive the necessary prescriptions for controlled substances without disruption. You can schedule your Treatment appointments with no additional paperwork needed at this time.

Referral form

We understand the importance of coordinated care with your healthcare provider and pharmacy. To ensure seamless prescription management as part of your treatment plan, we recommend seeking a referral from an in-person provider (physician, nurse practitioner, or physician’s assistant). 

We have outlined the process here in 3 easy steps.

Once your provider submits the referral, it will appear in your patient portal. If you require assistance, visit our support center to address any processing issues.

ADHD
medication shortage

 

Last updated: 4/13/2023

The national stimulant medication shortage continues to make it difficult to fill prescriptions in a timely manner. We are doing everything we can to help. While some of our patients have had no difficulty or only minor issues with prescription fulfillment, we know others have experienced significant challenges.

If you’ve experienced those challenges, visit our Medication Shortage page for next steps.

Get medication next steps

Our response time

 

Last updated: 7/21/2023

Our standard request fulfillment time is 1-2 days. Certain requests like accommodation letters or pharmacy transfers may require additional time. Please allow 3-5 days for these requests.

Frequently Asked Questions

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The system is experiencing technical issues scheduling new appointments.

We apologize for any inconvenience this may cause you. We understand the importance of making an appointment, and this issue is our top priority.

Please reach out to us via chat or call us at 888-493-ADHD (2343) and we will assist you. If we are not available, please leave us a message and we’ll get back to you as soon as possible.

The ADHD Online Team

Provide this form to your local practitioner. You could:

  • Send this link
  • Email the pdf
  • Print it out and bring it to your appointment

Ask your practitioner
to complete the form

In this form, your practitioner will request that ADHD Online continue to provide uninterrupted care

Return the form to us

You or your practitioner can return this form to us via email or fax it to 616-210-3118