We keep payment straightforward: no insurance billing to navigate, a plan that fits your budget, and help getting reimbursed if you have out-of-network benefits.
Direct pay is always an option. You can pay for your evaluation and care directly at checkout, with no insurance steps required. Reimbursement through your insurance is optional.
Mentavi doesn’t bill insurance companies on your behalf. That’s what keeps pricing clear and your evaluation moving without a pre-authorization delay. Here’s what that means for you.
You can request an itemized receipt to submit to your insurance provider for potential reimbursement. Coverage varies by plan, so we recommend contacting your carrier in advance to confirm eligibility for out-of-network mental health or tele-health services. Or, you can leverage the Mentaya Benefits Checker to save some time.
Reimbursement isn’t guaranteed.
Many patients use HSA or FSA funds to pay for eligible services. Eligibility depends on your specific plan, so confirm coverage requirements with your plan administrator before scheduling.
Mentavi doesn’t bill Medicaid or Medicare directly. Coverage and reimbursement policies vary — see our Medicaid FAQ for more detail.
We’re not able to accept CareCredit health and wellness cards. If your HSA/FSA card is declined at checkout, reach our support team via live chat during business hours.
Need help with billing or payment? Email [email protected] for support.
Support hours are Monday–Friday, 9:00 AM–5:00 PM EST. Closed on federal holidays.
Pay for what you need, when you need it — in full, in installments, or spread over time with a buy-now-pay-later partner.
Diagnostic Evaluation. One payment, no fees, no interest. Required before any treatment service.
Diagnostic Evaluation. Split it into three: the same $219 evaluation, billed in three easy installments. No fees, no interest.
Treatment Only. Pay for what you need, when you need it. See Pricing for details.
Treatment Only. At checkout, choose Klarna, a buy now, pay later service, to spread the cost of your treatment over weekly or monthly installments.
Even though we don’t bill insurance directly, many patients still recover part of their cost through out-of-network benefits. After your visit, you can request an itemized receipt and submit it to your insurance provider yourself — or let a third party platform, Mentaya, handle the paperwork for you.
Mentaya, a third party service that streamlines getting reimbursed through your out-of-network benefits, can help. It’s a good fit if you:
Here’s how it works:
Mentaya charges 5% per successfully submitted claim, which covers paperwork, denials, and calls with insurers. If a claim isn’t submitted successfully, their fee is fully refunded.
Coverage, reimbursement, and out-of-network eligibility vary by plan. We recommend confirming details with your insurance carrier or plan administrator before scheduling. Reimbursement, whether you submit an itemized receipt yourself or use a partner service like Mentaya, is not guaranteed. Payment plan and buy-now-pay-later availability may vary by service and location.
Live support will be unavailable, but you may still submit a request or leave a message. We’ll respond when we return.
Our Diagnostic Evaluation is always available—on your schedule.
Our website remains open 24/7 for scheduling appointments, accessing ADHD resources, and viewing recorded webinars.
ADHD Online will be closed on Friday, June 19, 2026, in observance of Juneteenth Day.
Live support will be unavailable, but you may still submit a request or leave a message. We’ll respond when we return.
Our Diagnostic Evaluation is always available—on your schedule.
Our website remains open 24/7 for scheduling appointments, accessing ADHD resources, and viewing recorded webinars.
ADHD Online will be closed on Monday, May 25, 2026, in observance of Memorial Day.
Live support will be unavailable, but you may still submit a request or leave a message. We’ll respond when we return.
Our Diagnostic Evaluation is always available—on your schedule.
Our website remains open 24/7 for scheduling appointments, accessing ADHD resources, and viewing recorded webinars.
Mentavi Health is conducting ADHD research and is accepting a limited number of participants. Participants in our clinical study will get an ADHD Assessment at no cost.Â
ADHD Online will be closed on Monday, January 19, in observance of Martin Luther King Jr. Day.
Live support will be unavailable, but you may still submit a request or leave a message. We’ll respond when we return.
Our Diagnostic Evaluation is always available—on your schedule.
Our website remains open 24/7 for scheduling appointments, accessing ADHD resources, and viewing recorded webinars.
In this form, your practitioner will request that ADHD Online continue to provide uninterrupted care
