Reasons for Confidence in the ADHD Online Approach

We understand that finding a new healthcare provider can be challenging, especially when transitioning from one due to unforeseen circumstances. At ADHD Online, part of Mentavi Health, we want to assure you that we uphold the highest standards of patient safety, ethical practices, and compassionate care. We would be delighted to become your long-term home for ADHD diagnosis and treatment if you find us to be a good fit.

Our Commitment to Rigorous and Safe ADHD Diagnosis and Treatment

Our approach is designed to ensure thorough, safe, and effective care, mirroring traditional, non-virtual practices in key respects:

1. Comprehensive Online Diagnosis:

• Before being eligible to meet with a treatment provider, every patient undergoes a detailed online diagnostic assessment. Patients are not required to sign up for a subscription in order to complete the diagnostic assessment or to receive treatment.
• The diagnostic assessment takes between 1-3 hours to complete, includes up to 600 questions and 23 validated clinical scales using dynamic, branching logic.
• Patient responses and their corresponding clinical scores are thoroughly reviewed by a doctorate-level licensed psychologist with expertise in ADHD and related disorders who then renders a diagnosis and recommendations. The psychologist can request follow-up information if necessary.
• We strictly adhere to established clinical standards, and only a subset of those assessed are diagnosed with ADHD.

2. Personalized Treatment Plans:

• Patients must meet face-to-face with an ADHD Online clinician in a virtual setting before commencing any treatment. Initial appointments are 30 minutes long and all patients are required to schedule a follow-up appointment within 30 days and at least every 90 days thereafter.
• This meeting is crucial to discuss the diagnosis and to create a personalized treatment plan.
• Medication, when appropriate, is not prescribed until after this consultation. Medication refills are not automatically generated and must be requested by the patient every 30 days. Patients must provide their blood pressure and heart rate when submitting a refill request.
• Patients can also take their diagnosis to their local provider to develop a treatment plan.

3. Alternative and Supplementary Treatment Options:

• We offer ADHD coaching paths and, in select states, therapy options as alternatives or supplements to medication.
• Our goal is to provide flexible and comprehensive care tailored to each patient’s needs and to make referrals to in-person providers where medically appropriate.

4. Ongoing Engagement and Monitoring:

• Patients are required to remain active in their treatment plans, with regular check-ins with their ADHD Online clinician.
• Medication refills are contingent on these ongoing meetings to ensure continued safety and efficacy.

5. Dedicated and Qualified Clinical Team:

• Diagnoses are always performed by licensed psychologists.
• Our medical treatment path is managed by our specialist Primary Care Physicians and, in some cases, specialist nurse practitioners.
• There is a clear separation between diagnosis and treatment to ensure unbiased and clinically sound decisions.

6. Safety and Quality Oversight:

• We have a stringent process to identify and address any drug-seeking behavior, including patient discharge when necessary.
• Our quality committee continuously monitors patient safety and clinical quality through data reviews, chart reviews, in-house education, and compliance outreach.

7. Transaction-Based Services:

• We do not use a subscription model for our services. Patients only pay for the treatment they need, ensuring transparency, fairness, and cost-effectiveness.

Our approach was built to provide the highest level of patient safety and care quality, ensuring a
positive experience and the best possible outcomes for your health journey.

We are here to support you and address any concerns you may have. Thank you for
considering ADHD Online with Mentavi Health as your new provider.