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Information for pharmacists

About ADHD Online

We believe in timely and affordable Assessment and Treatment of ADHD by carefully vetted providers. We designed our process to make care accessible without compromising clinical quality or cutting corners.

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The Drug Enforcement Administration (DEA) is amending its regulations to allow the transfer of electronic prescriptions for schedules II–V controlled substances between registered retail pharmacies for initial filling, upon request from the patient, on a one-time basis. This amendment specifies the procedure that must be followed and the information that must be documented when transferring such electronic controlled substance prescriptions between DEA-registered retail pharmacies.

How we operate

If you are looking to know more about us before you fill a prescription from one of our providers, this list of what we do, and do not do, should answer your questions about our practices.

Overall

WE DO

WE DO NOT

Assessments

WE DO

WE DO NOT

Treatment

WE DO

WE DO NOT

Prescriptions

WE DO

WE DO NOT

About our Assessment
and diagnosis process

We designed our Assessment and diagnosis process to be accessible for patients without compromising clinical quality. Our Assessment is rigorous and comprehensive and each one is reviewed by a licensed clinician. Each Assessment involves the following:

Patient completes Assessment

Our comprehensive, dynamic Assessment typically takes 60-90 minutes to complete and can be done from the patient’s home and on their schedule.

Results delivered in 5 days

A licensed psychologist in the patient’s state will review the Assessment and provide an ADHD diagnosis or exclusion. The results and report are provided so that the patient can deliver them to their physician or choice of clinicians to discuss Treatment.

Initial visit with a clinician

Patients connect live with one of our clinicians typically within 7 days. During that first appointment, the clinician will determine the best path of treatment which may include therapy, mental wellness coaching, and/or medication. Whichever path is warranted will then be used to set up a personalized treatment plan. Patients can also take their Assessment to their choice of clinicians to develop a Treatment plan.

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Still have questions?

Reach out to us at [email protected] and we will be happy to answer any questions you may have.
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Still have questions?

Reach out to us at [email protected] and we will be happy to answer any questions you may have.
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On Friday, October 25th, our phone and chat services will be unavailable from 1-5 PM ET, but we’re still here for you! Please submit a request ticket or leave us a voicemail at 888-493-2343, as our team will continue processing these requests. We appreciate your understanding.

The ADHD Online Team

We know Hurricane Milton is impacting many in Florida. Clinicians and patients may face challenges attending scheduled appointments without prior notice. Additionally, filling prescriptions may be difficult due to store closures. We’ll work with you to reschedule your appointment once conditions improve. Your safety and well-being are our top priorities. Stay safe!

The ADHD Online Team

Join Our ADHD Research Study

Mentavi Health is conducting ADHD research and is accepting a limited number of participants. Participants in our clinical study will get an ADHD Assessment at no cost. 

Who can join?
  • Age 19+
  • Primary language is English
  • Not previously diagnosed with ADHD
  • Not a current patient of ADHD Online or Mentavi Health
  • A resident of any of the 50 US states or DC (not including Puerto Rico or other territories)
 
Why participate?
Your involvement will help improve mental health care for everyone.
 

ADHD Online will be closed on Thursday, November 28 and Friday, November 29 in observance of Thanksgiving.

Live support will be unavailable during this time, but you can always submit a request or leave a voice message. We’ll get back to you when we return on Monday, December 2.

Each of our clinicians sets their own holiday hours. Check with your doctor for availability.

Are you looking to take our Assessment? It’s available all day, every day, whenever and wherever is best for you! 

Provide this form to your local practitioner. You could:

  • Send this link
  • Email the pdf
  • Print it out and bring it to your appointment

Ask your practitioner
to complete the form

In this form, your practitioner will request that ADHD Online continue to provide uninterrupted care

Return the form to us

You or your practitioner can return this form to us via email or fax it to 616-210-3118