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Patient Updates

Stay Informed. Stay Empowered.

From adjusting to regulation changes to navigating a national medication shortage, we’re here for you. Our team of experts is dedicated to providing you with accurate and reliable information, so you can make informed decisions about your health and well-being.

DEA Telemedicine Update

Last updated: December 31, 2025

The DEA and HHS have officially extended telemedicine flexibilities through December 31, 2026.

Continuous Care: You can continue to meet with your Mentavi Health providers and receive treatment plans entirely online through our secure video platform.

Business as Usual: This extension ensures there is no interruption to your care. All scheduled appointments and existing treatment plans will proceed as planned.

Mentavi Health remains committed to providing accessible, patient-centered care. We will continue to monitor federal regulations and provide updates as they become available.

ADHD and Telehealth Treatment

Last updated: August, 2023

New and existing ADHD Online patients

Current and new patients can schedule appointments and receive our online treatment without needing an in-person visit or referral. 

We understand the importance of uninterrupted care, and this extension allows you to receive the necessary prescriptions or controlled substances (if appropriate) without disruption. You can schedule your Medical Treatment appointments with no additional paperwork needed at this time.

Schedule your next appointment with us and rest easy knowing you can continue your ADHD treatment without interruption.


Your ADHD Online clinician is ready to see you

ADHD
Medication Shortage

Last updated: April 13, 2023

The national stimulant medication shortage continues to make it difficult to fill prescriptions in a timely manner. We are doing everything we can to help. While some of our patients have had no difficulty or only minor issues with prescription fulfillment, we know others have experienced significant challenges.

If you’ve experienced those challenges, visit our Medication Shortage page for next steps.

Our response time

Last updated: July 21, 2023

Our standard request fulfillment time is 1-2 days. Certain requests like accommodation letters or pharmacy transfers may require additional time. Please allow 3-5 days for these requests.

ADHD and Telehealth Treatment

Last updated: 7/21/2023

New and existing ADHD Online patients

Through November 10, 2024, you can continue to schedule appointments and receive Treatment without a referral. We understand the importance of uninterrupted care, and this extension will allow you to receive the necessary prescriptions for controlled substances without disruption. You can schedule your Treatment appointments with no additional paperwork needed at this time.
Your doctor is ready to see you

Referral form

We understand the importance of coordinated care with your healthcare provider and pharmacy. To ensure seamless prescription management as part of your treatment plan, we recommend seeking a referral from an in-person provider (physician, nurse practitioner, or physician’s assistant). 

We have outlined the process here in 3 easy steps.

Once your provider submits the referral, it will appear in your patient portal. If you require assistance, visit our support center to address any processing issues.

ADHD
medication shortage

 

Last updated: 4/13/2023

The national stimulant medication shortage continues to make it difficult to fill prescriptions in a timely manner. We are doing everything we can to help. While some of our patients have had no difficulty or only minor issues with prescription fulfillment, we know others have experienced significant challenges.

If you’ve experienced those challenges, visit our Medication Shortage page for next steps.

Get medication next steps

Our response time

 

Last updated: 7/21/2023

Our standard request fulfillment time is 1-2 days. Certain requests like accommodation letters or pharmacy transfers may require additional time. Please allow 3-5 days for these requests.

Frequently Asked Questions

Need more answers to your questions about ADHD, Assessment, Treatment, medication, and more? We’ve got you.

Get answers

Curious about stimulant or non-stimulant approaches?

If you’re navigating ADHD or other mental health challenges, you have options. At Mentavi Health / ADHD Online, we assess what works for you. 
Some may start with non-medicated approaches like coaching or therapy.  In other cases, patients may explore medication treatment paths when warranted by diagnosis. For some diagnosed with ADHD, the treatment clinician may work with the patient to determine if stimulant approaches work best for them. Stimulant approaches are certain medications under medical treatment that are generally Class II controlled substances. Non-stimulant options are another approach that can work for many.  Medication approaches can be used in tandem with coaching or therapy. 
 
The key is starting with our diagnostic evaluation, which is reviewed by a qualified healthcare professional. Getting clarity on what you’re experiencing is the first step toward feeling more in control. From there, you and your treatment team can determine the best path—whether that’s coaching, therapy, medication, or a combination that works for your life. 
 
If you’re not feeling right, let us walk alongside you by starting with the diagnostic evaluation.
Start now
Take Diagnostic Evaluation
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There may be a brief delay in service today between 12:30 PM and 1:30 PM ET. Thank you for your patience — we look forward to assisting you shortly.
 
The ADHD Online Team

Join Our ADHD Research Study

Mentavi Health is conducting ADHD research and is accepting a limited number of participants. Participants in our clinical study will get an ADHD Assessment at no cost. 

Who can join?
  • Age 19+
  • Primary language is English
  • Not previously diagnosed with ADHD
  • Not a current patient of ADHD Online or Mentavi Health
  • A resident of any of the 50 US states or DC (not including Puerto Rico or other territories)
 
Why participate?
Your involvement will help improve mental health care for everyone.
 
Learn more

HOLIDAY HOURS

ADHD Online will be closed on Monday, January 19, in observance of Martin Luther King Jr. Day.

Live support will be unavailable, but you may still submit a request or leave a message. We’ll respond when we return.

Our Diagnostic Evaluation is always available—on your schedule.

Start your evaluation

Our website remains open 24/7 for scheduling appointments, accessing ADHD resources, and viewing recorded webinars.

Provide this form to your local practitioner. You could:

  • Send this link
  • Email the pdf
  • Print it out and bring it to your appointment

Ask your practitioner
to complete the form

In this form, your practitioner will request that ADHD Online continue to provide uninterrupted care

Return the form to us

You or your practitioner can return this form to us via email or fax it to 616-210-3118