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Information for

Pharmacists

About ADHD Online

We believe in timely and affordable assessment and treatment of ADHD by carefully vetted providers. We designed our process to make care accessible without compromising clinical quality or cutting corners.

Pharmacist adhd online

How We Operate

If you are looking to know more about us before you fill a prescription from one of our providers, this list of what we do, and do not do, should answer your questions about our practices.

Overall

WE DO

  • Have a specific process and network of doctorate-level psychologists to review and diagnose assessments and a separate process and network of clinicians for treatment
  • Prioritize the health and wellbeing of our
    patients above all else

    Conduct thorough background checks and extensively vetting for all providers
  • Look ahead to when the Ryan Haight Act
    exemptions are lifted and plan for how we will
    partner with physicians to comply

WE DO NOT

  • Compensate providers based on the number
    of prescriptions they write
  • Use any type of subscription model

Assessments

WE DO

  • Offer a rigorous assessment with up to 250+ questions using reactive logic, following many of the same paths as an in-person assessment.
  • Work with doctorate-level psychologists to analyze assessments and provide a clinical ADHD diagnosis consistent with DSM-5 criteria or a diagnosis of exclusion.
  • Offer assessment services in all 50 states
  • Partner with each patient’s medical team, sharing clinical details and
summaries of patient activity with you at the patient’s request and approval. No other organization in the industry prioritizes collaboration and partnership like we do.
  • Separate diagnosis and treatment. The psychologist who reviews a patient’s assessment and provides the diagnosis or exclusion is not the clinician who develops or manages the patient’s treatment plan.
  • Affiliate with any pharmacy. Prescriptions are written for the patient to take to the local pharmacy of their choice.
  • Audit and identify inappropriate client behavior, screening all patients against their State’s controlled substance database and immediately discharging any patients who exhibit substance-seeking behaviors.

WE DO NOT

  • Incentivize providers based on the number of
    positive ADHD diagnoses they deliver
  • Provide a diagnosis when it is not warranted based on the patient’s assessment
  • Diagnose patients based only on a 15 or 30
    minute telehealth visit

Treatment

WE DO

  • Offer personalized treatment plans in over 35 states with clinicians who are licensed to
    practice in the patient’s state
  • Contract with MDs, DOs, and APPs
  • Treat anxiety and depression as well as
    ADHD
  • Prescribe stimulant and non-stimulant medication to treat ADHD
  • Require patients to be seen live via a video visit to develop their medication treatment plan and all required follow up visits

WE DO NOT

  • Contract with Advanced practice providers (APPs), including nurse practitioners (NPs)
    and physician assistants (PAs) where they
    are not permitted to prescribe controlled
    substances
  • Treat bipolar disorders, schizophrenia or similar mental health disorders
  • Push patients towards medication if 
it is not the right path for them
  • Consider emails, chats and phone calls as a
    telehealth visit

Prescriptions

WE DO

  • Require all patients to sign a controlled
    substance agreement
  • Require patients to request refills 
every 30 days
  • Routinely discharge patients if they divert medication,
    obtain prescriptions from other providers, or
    otherwise violate the controlled substance
    agreement
  • Require that all providers check state
    Prescription Drug Monitoring Programs
    (PDMP) prior to submitting prescriptions,
    including refills
  • Send nearly all of our prescriptions to brick and mortar pharmacies

WE DO NOT

  • Allow double dipping or other diversion behavior
  • Prescribe antipsychotic medication
  • Have an in-house or white label pharmacy

About Our Assessment
& Diagnosis Process

We designed our assessment and diagnosis process to be accessible for patients without compromising clinical quality. Our assessment is rigorous and comprehensive and 
each one is reviewed by a licensed clinician. 
Each assessment involves the following:

Patient completes assessment

Our comprehensive, dynamic assessment typically takes 60-90 minutes to complete and can be done from the patient’s home and on their schedule.

Results delivered in
3-5 days

A doctorate-level psychologist in the patient’s state will review the assessment and provide an ADHD diagnosis or exclusion. The results and report are provided so that the patient can deliver them to their physician or choice of clinicians to discuss treatment.

Initial Visit with a Clinician

Patients connect live with one of our clinicians typically within 7 days to set up a personalized treatment plan or can take their assessment to their choice of clinicians to develop a treatment plan.

Still have questions?

ADHD Online will be closed on May 29 in observance of Memorial Day. 

Live support will be unavailable while we’re closed but you can always submit a request or leave a voice message. We’ll get back to you when we return on Tuesday, May 30.

Each of our clinicians sets their own holiday hours. Check with your doctor for availability.

Looking to take our assessment? That’s available all day, every day, whenever and wherever is best for you! 

We will conduct some scheduled maintenance on our Patient Portal on Wednesday, March 22, 2023, from 5:30-7:00 AM ET. During this brief time, you will not be able to schedule an appointment. 

Our team will be hard at work while many of you sleep to keep the disruption to a minimum and we apologize for any inconvenience.

The ADHD Online (night) Team

Our Network

ADHD Online will be closed on January 16 in observance of the Martin Luther King Jr. federal holiday. 

Live support will be unavailable on Monday, January 16. Send us an email or leave a message and we’ll get back to you as soon as possible when we return on Tuesday, January 17.

Please note that each clinician sets their holiday hours and may be processing your requests during this time or they may be out as well.

As always, you can still take our assessment at anytime online, whenever and wherever is best for you. 

ADHD Online corporate offices will be closed on December 23, 26, and on Monday, January 2 in observance of the holidays.

As always, you can still take our assessment at any time online, whenever and wherever is best for you.

Please note that each clinician sets their holiday hours and may be processing your requests during this time or they may be out as well.

Happy Holidays from the team at ADHD Online!

Our ADHD Online corporate office will be closed Thursday, November 24 and Friday, November 25 so our employees can enjoy this special time with their families. 

As always, you can still take our assessment at any time online, whenever and wherever is best for you.

Please note that each clinician sets their own holiday hours and may be processing your requests during this time or they may be out as well.

We will resume normal business hours Monday, November 28. Thank you for your understanding and patience as our staff enjoys time with family to celebrate the Holiday.

Behavioral Therapy

  • Florida
  • Georgia
  • Indiana
  • Michigan
  • Ohio
  • Oregon
  • South Dakota
  • Missouri
  • Texas
  • Tennessee
  • Virginia

Assessments

Assessment services are available in all 50 states.

Assessment and Treatment Plan Development & Implementation**

The patient completes our asynchronous assessment and receives the report from a doctorate-level psychologist within 3-5 days.

The patient schedules an initial appointment with one of our providers to develop a treatment plan through a secure virtual appointment.

The patient schedules subsequent follow-up visits with our providers for ADHD medical treatment or behavioral therapy.

**If available in your state

Assessment and
Treatment Plan Development**

The patient completes our asynchronous assessment and receives the report from a doctorate-level psychologist within 3-5 days.

The patient schedules an initial appointment with one of our providers to develop a treatment plan through a secure virtual appointment. We provide you and your patient with a copy of our full report. You take it from there.

**If available in your state

Assessment

The patient completes our asynchronous assessment and receives the report from a doctorate-level psychologist within 3-5 days.

We provide you and your patient with a copy of our full report. You take it from there.

Assessments available in:

All 50 states

Medical Treatment available in:

Arizona
California
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky

Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
Ohio

Oregon
Pennsylvania
Rhode Island
South Carolina*
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington, DC
Wisconsin

Teletherapy available in:

Georgia
Illinois
Iowa 

Missouri 
New Jersey
Ohio 

Oregon
Pennsylvania
South Dakota
Utah
Virginia
Washington


*Prescriptions via telemedicine for Schedule II (stimulants) medications are not permitted by state law in South Carolina. Patients can receive prescriptions from our providers for non-stimulant medications. 

south carolina

Prescriptions via telemedicine for Schedule II (stimulants) medications are not permitted by state law in South Carolina. Patients can receive prescriptions from our providers for non-stimulant medications.